1. Problem Statement:

It is observed that, despite high demand in the Indian mental health segment, the conversion rate from interested individuals to paying customers is exceptionally low.

This may be influenced by various factors such as stigma, affordability concerns, shortages in service providers, and misconceptions regarding therapy and technology. Alternatively, it's plausible that existing solutions may contain inherent issues. Therefore, conducting thorough market research is imperative to identify the root cause.

2. Mental Health Market Space:

The mental health space is spread across a wide spectrum, from simple things like improving mindfulness to requiring professional medical help. Here is a quick overview of the space:

Regular Wellness Advanced Wellness Initial Support Early Intervention Advanced Intervention
Mindfulness Sleep Issues Anxiety Depression Chronic Depressions
Meditation Focus Issues Stress Panic/Mood Disorders Schizophrenia
Productivity Low Attention Loneliness Eat Disorders Addiction
Fear/ Grief ADHD PTSD

Note: The estimates are based on the numbers from resources and the extrapolation of the market space in regular wellness and advanced wellness.

Resources: Link 1 - Statista Link 2 - Economic Times Link 3 - Business world Link 4- Statista

2.1. Mental health market share in India:

Feature Wysa MindPeers 1to1help.net Therapize India Veda Rehab & Wellness Rocket Health Your dost
Revenue (in $ Mn) 29.2 0.2 4.48 NA ~15 0.023 2.45
Total Users 11 Mn 0.35 Mn 2.7 Mn 2.5 Mn Not in Public Domain 1m 3m
Paid Users 366 k 4 k 13 k 7.8 k Not in Public Domain 11k 42k
Percent of Paid Users 3.33% 1.1% 0.4% 0.3% NA 1.1% 1.4%

There are other notable US-based players in the Indian Market such as Tricog, Amaha, Calm, and Headspace having a similar percentage conversion ratio.

Based on the data and research provided, it's apparent that the industry-wide average conversion rate is ~1%. This suggests that the low conversion rate is a widespread issue across the industry, affirming that our understanding of the problem space is accurate and aligned with industry trends, however, we should focus on solutions and try to address the core issues of the customer.

Resource: Tracxn & respective websites

3. Objective:

Building a user-centric mental well-being ecosystem that empowers individuals with personalized assistance and simplified access to effective & affordable solutions**.**